Welcome to Capital Bridge
Capital Bridge. is a Freight Logistics Company operating as a “Freight Broker” and is licensed by the Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMSCA) and other government agencies as required by law. Customer is the party using Capital Bridge’s website and/or services. By electing to use Capital Bridge.’s website and services, Customer agrees to these TERMS AND CONDITIONS which no agent or employee of the parties may alter.
Collection of Personal Information
We may collect personal information such as names, addresses, email addresses, and phone numbers when you engage with our services. This information is collected solely for the purpose of providing and improving our services, and is obtained through voluntary submission or through interactions with our website or customer service representatives.
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
Usage of Personal Information
We use personal information to communicate with clients, process orders, and provide customer support. Additionally, we may use this information to improve our services, personalize user experiences, and send relevant updates or promotional materials with consent.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.
SMS For Consent Communication
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from Capital Bridge, you may receive communications related to:
- Order Confirmation
- Tracking Updates
Please note that standard messaging disclosures apply. Example:
Hello, your shipment has been confirmed. The Order ID for your shipment is #XXXX. Reply STOP to opt out of SMS messaging at any time.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
You may opt-in to receive SMS messages from Capital Bridge verbally, during a conversation.
Opt-Out Options
Customers can opt-out of SMS messaging from Capital Bridge by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Standard Messaging Disclosures
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.capitalbridgelogistics.com
Message Frequency
Message frequency may vary. You may receive up to 2 promotional SMS messages per week regarding discounts offers on shipments. Also, your tracking details would be shared via email and text.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on our website, and clients will be notified of significant updates via email or other communication channels.